When the user selects Keep nothing, personal data from the profile folder ends up in the Windows.old folder. This is how c:/Windows.the old folder appears.
The problem occurs when people refresh, upgrade, or installs Windows 10 on a device that previously had Windows installation but without a clean install. It is possible to restore files from Windows.old folder, and it is an issue that worries people worldwide. To recover needed system components, please, purchase the licensed version of Reimage Reimage recovery tool.
